PLEASE read all the way to the bottom of this page!


Free Shipping on Qualifying Orders Over $150.00

***See Details Below***


PLEASE OPEN YOUR ORDER RIGHT AWAY.
Do NOT wait until you get to your event.We take a lot of care trying to make sure your awards get to you correct and with no damage. Keep in mind your order will travel many miles and many people handle your packages.



All orders are shipped USPS, UPS or FedEx Ground, unless you make arrangements to pick up the order or have us deliver it to you. PLEASE help us get your order to you on time by placing your order early and complete. Allow 48 hours processing plus your time in transit for delivery.

(CUSTOM WORK OR LARGE ORDERS MAY TAKE LONGER TO PROCESS, PLEASE CALL FOR DETAILS)

If an item is received and it is broken, you must contact us within 2 business days of receiving the item.

You must provide pictures of the damaged item and shipping box for insurance purposes.

Once you have provided pictures we will determine if damaged items must be returned to us.

Once all requirements have been met, we will send your new item out.

Replacements will be shipped out UPS Ground, we do NOT overnight replacement parts.


If you would like a refund for the damaged item, we will gladly refund your money,

MINUS shipping charges.